- West Hennepin Auto & Tire
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Excellent Service. Had an oil change and tire rotation done. |
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Thanks |
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Your shop helped me pick out the right tires and the oil change was actually less expensive than the place I went to before. I will definitely come back |
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West Hennepin Auto & Tire is hands-down the best mechanic I've ever had. I was referred by a coworker and I've since referred others - fast, friendly and they do great work. On top of that, great customer service - an overall fantastic experience! |
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Tim and the guys at WHA are always on task, get the job done right -- the first time-- and are really nice too! I think they are extremely knowledgeable and are genuinely concerned about their customers! |
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Convenient and fast! Thanks. |
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Thank you for the great service you always provide. |
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Completely satisfied with Tim and Scott. Stopped in without an appointment and they took care of me immediately. Their facility is always spotless and their work is first class! I highly recommend West Hennepin Auto. |
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I was verry unhappy. I sent my kids in with 2 cars to get the oil changed and i am not sure how 2 $19.99 oil changes and an air filter comes to over $100. The 19.99 price was advertised on your website. I will never return to your shop again. Please remove me from your email lists. Brian Gulsvig |
Shop Comment Thank you for your business. Unfortunately we didn't know you wanted to use one of our special offers. When I read your comment, I tried to reach you . I called the number on the work order and left a message but no one called back. I sent an email to the email address on the work order, but it bounced back. Our $19.95 oil change offer on the website is a coupon offer. On the website we request it be printed and brought to the shop to be redeemed. We do that, so we can track where customers are seeing our advertisements. If someone forgets to bring in the coupon, but mentions it, we honor the offer and ask them to drop off the coupon at their convenience so we can update our tracking codes. Unfortunately, in this case, no one mentioned a coupon or a $19.95 special offer. When a coupon is not used, we give customers a punch card key ring ? Buy 3 oil changes get the 4th Free. One of those was put on both vehicle?s key rings. In the future, if you send in your kids and want them to take advantage of a special, please remind them to bring in the coupon or as least to mention the special you want them to take advantage of so we can take care of it at the time of payment. If you would still like to take advantage of the past offer, call or stop in and ask for me. We will work something out for you. Tim Pivec |
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On-time and allowed pay over the phone so I could pick my car up later, after closing. |
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Fast, friendly & reliable. |
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I always get straight answers and prompt service. |
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I have used the team at West Hennepin Auto & Tire for several years and they have always been very professional and done a top notch job on my vehicles. I would highly recommend them for all of your auto and truck needs. |
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Great shop for service and value, I highly recommend using there services. |
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This is the first place in a long time that I feel comfortable bringing my vehicles to. They've kept me informed of repairs needed ahead of time and what could be the worst case senario. In my opinion... they can be trusted not to perform any unneceesary repairs. |
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Exceptional service. In has a frontend alignment and 4 now tires put on my work van. I can't believe how much better and quieter the van drives now. I will definitely return for future maintenance and repairs. |
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They took very good care of my older truck to keep it up and running safely on the road. They diagnosed the problems and were up front on what needed fixing for safety issues. They even tinkered with my rear door handle to get that fixed. I feel they are highly trustworthy and would recommend them to my family and friends. |